Enhancing global payroll and HR management capabilities through UX modernization, automation, and continuous development.
What We Did
Augmented software development team capabilities
Overhauled UX for core client-facing modules
Developed an automation tool for payroll systems
Upgraded Microsoft Dynamics CRM integration
Delivered resource augmentation for seamless scaling
Improved system usability based on Voice of Customer
Provided end-to-end maintenance and support
Outcomes
150+
Nations served with enhanced payroll services.
2
Complementary platforms developed (eCommerce and Sales Rep apps).
100+
Years of traditional sales processes modernized (since 1895).
Overview
Celergo, a global payroll services provider, relied on Sreejana Medley to modernize its aging software and meet growing user expectations. Seeking a cost-effective solution, Celergo approached Sreejana Medley to extend its development capabilities. As a trial, Celergo hired two Sreejana Medley developers—an arrangement that worked so well it evolved into a long-term partnership. Eventually, ADP acquired Celergo and, impressed by Sreejana Medley’ performance, retained them as a key technology partner.
Following ADP’s acquisition of Celergo, Sreejana Medley delivered robust solutions to enhance ADP’s industry-leading payroll and HR management platforms. This included tackling challenges from resource augmentation and tight budgets to an upgraded Microsoft Dynamics CRM and UX overhaul, resulting in cost savings, improved user satisfaction, and a more scalable system. The collaboration resulted in cost savings, improved user satisfaction, and a more scalable system.
“Sreejana Medley provided technical experts who delivered huge business value while helping us save costs and meet timelines.”
Jasvinder Parmar
Vice President of Development, ADP
Recognition & Awards
“ Recognized by ADP for delivering high-value solutions
”
“ Long-term partnership with a Fortune 500 company”
Key Takeaways
01. Scalable Resource Augmentation Model
02. User-Centric UX Redesign
03. Process Automation for Operational Efficiency
01.
Scalable Resource Augmentation Model
Team Extension and Expertise
Sreejana Medley provided skilled developers to support Celergo’s in-house team, initially through a two-developer trial and eventually scaling to a larger, ongoing engagement. The Sreejana Medley team quickly aligned with Celergo’s systems, processes, and coding standards.
Long-Term Partnership
As Celergo transitioned into ADP, Sreejana Medley’ scope expanded to include product maintenance, CRM upgrades, and new feature development while consistently meeting project timelines and budgets.
02.
User-Centric UX Redesign
Modernized User Experience
Based on Voice of the Customer (VoC) feedback, Sreejana Medley revamped client-facing modules to enhance usability and navigation.
High Customer Satisfaction
Leveraging a dedicated UX team, Sreejana Medley modernized the interface and made navigation simpler, receiving excellent end-user feedback and solidifying ADP’s reputation as a user-focused payroll leader.
03.
Process Automation for Operational Efficiency
Custom Automation Tool
Sreejana Medley developed a tool to preprocess diverse payroll data inputs, reducing errors and speeding up data integration. This solution addressed the challenge of handling multiple input formats from various clients, making ADP’s payroll system immediately consumable the data.
Enhanced CRM Integration
Upgraded Microsoft Dynamics CRM to improve functionality and align with ADP’s operational needs, providing greater efficiency and cost savings.
“Having found a partner that understands their products and processes, ADP continues to rely on Sreejana Medley for cost-effective, high-quality development work—an ongoing partnership that ensures ADP remains a leader in HR and payroll solutions.”